Wednesday, 25 June 2008

People with diminished mental capacity love the library

Today we had a couple of guys come in who we named "The Chuckle Brothers" due to their inane laughter at the smallest things. Of course, they wanted computer access, and I was the only person on the desk. Their English was quite broken, but it became clear that one was a library member, and the other wasn't, but wanted to join.

The one who was a member had lost his card, but a search on the system revealed he wasn't a member anyway. He then revealed he had a card from another county, but thought it gave him universal access! Anyway, I logged him on as a visitor, and off he went.

Meanwhile, chuckle brother #2 had filled in a joining form. Upon entering his details - lo and behold - he was already a member, so I gave him his card number. He'd also managed to forget his four digit PIN (the one where we ask all members to come up with a PIN they'll find really easy to remember). I suppose when someone can't even remember that they already joined the library, something as niggling as a PIN is easily forgotten.

Anyway, we have a simple policy at our library: If you have your card, but forget your PIN, we can remind you of it. If you don't have your card, we can give you your card number. Under no circumstances can we hand out both (for obvious reasons). This was lost on chuckle brother #2, who continued to argue the point as well as someone who is hard-of-thinking can do. Eventually he decided to share a PC with his partner-in-stupidity.

They were also pretty loud, and had to be shushed continually. It's the first time I've seen them, and hopefully it will be the last. Why do I get the feeling I'm being overly optimistic?

Wednesday, 4 June 2008

Quizzical

I run a quiz at my local library. There are normally a decent selection of bizarro answers, but this week there was one that particularly stood out. A tiebreak question asked how many episodes of Eastenders there have been (correct answer: 4,810, though they didn't have to get it correct, just get closer than all other teams). The team that got the point guessed 4,200, but one team, in their wisdom, plumped for eight - yes eight.

Maybe they though there was only one episode every two years. The scary thing was that this was from one of the more proficient teams.

I wish I could enter my quiz. I'd win it every time.